Privacy Policy

Last updated: December 2024

Information We Collect

ChatGenerator collects minimal information to provide our service effectively. We collect:

  • Account information (email address, username)
  • Usage data (features used, export frequency)
  • Device information (browser type, operating system)
  • Chat content you create (stored locally by default)

How We Use Your Information

We use your information to:

  • Provide and improve our chat screenshot generation service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support
  • Analyze usage patterns to improve our product

Data Storage and Security

Your privacy is our priority. Free users' chat content is stored locally in their browser by default. Pro users can optionally save projects to our secure cloud storage for cross-device access.

We implement industry-standard security measures to protect your data, including encryption in transit and at rest.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who help us operate our platform (under strict confidentiality agreements)

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@chatgenerator.chat